In major clinics and pharmacies across Japan, VIA Intelligent Edge technology is transforming patient experiences. Registering at a new health center or checking in for an appointment could often involve long waits, tedious paperwork, and concerns about data privacy, however patients are now encountering a seamless and secure system. The experience of one patient’s visit to a clinic can be described as follows:
Upon arrival, the patient presented their insurance card at the registration kiosk, where there was a specialized card reader with built-in face recognition. Within seconds the patient was authenticated eliminating the need for multiple forms of identification or filling out forms.
The registration kiosk, powered by MediaTek Genio processors, supported dual-camera technology: one camera was for scanning and inputting details from the patient’s insurance card, the other for verifying the person matched the card. The camera used for face recognition captured facial features accurately, even in varying light conditions. Using sensors to prevent any spoofing attempts, the process remained secure and reliable, keeping the patient’s personal data protected.
Benefits
Enhanced Security: By using unique facial features, this technology minimizes the risk of identity fraud and ensures that patient data remains protected.
Hygiene and Convenience: Contactless verification reduces the need for physical interaction, promoting better hygiene—an essential feature in healthcare environments.
Efficiency: Automating the verification process speeds up patient check-ins, reducing wait times and improving overall operational efficiency.
In the pharmacy section of the clinic, the same technology aided in the quick and secure dispensation of medications. Patients authenticated through the facial recognition system swiftly received their prescriptions, confident that their personal information and medical records were handled with the utmost care.
By integrating these advanced technologies, clinics and pharmacies in Japan are setting a new standard for patient care. The result was a more efficient, secure, and user-friendly experience that benefited both patients and healthcare providers. Find out more about how VIA Intelligent Edge Solutions can benefit you today.